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View compareReturn & Exchange Policy
At Neha’s Designer Studio, we strive to ensure that every transaction on our website is smooth, reliable, and satisfying. We take utmost care in delivering our products while maintaining the highest quality standards.
As a policy, we do not offer returns or exchanges on products that are delivered in perfect condition as per the order placed.
However, we do accept returns only in case of damaged or defective items. A return, refund, or exchange will be considered only if:
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The product delivered is incorrect (does not match your order), or
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The product has a genuine manufacturing or quality defect
We offer a resolution in such cases within 15 days of delivery, either by:
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Providing a replacement, or
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Issuing a return (as per our policy)
Important Guidelines
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In case of any damage or issue, please contact our customer care within 48 hours of delivery:+91 9879008089 , +91 9879085855nehasdesignerstudio@gmail.com
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Without an unboxing video, no claims will be accepted.
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All returned items must be:
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Unused
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In original condition
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With all original tags attached (tags must not be removed)
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With original packaging intact
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Not damaged, worn, or tampered with
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There are 2 failed delivery attempts by the courier
Cancellations and Modifications
Orders once placed cannot be cancelled or refunded
Additional Terms
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We do not accept returns or refunds on international orders
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Each request is handled on a case-by-case basis, and the final decision rests with Neha’s Designer Studio